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FAQ
  • Are You Still Operating During COVID-19?
    We Are Still Currently Operating As Normal During This Time. We Are Taking Extra Precaution To Sanitise Everything Thoroughly As Well As Spraying All Packages With Anti Bacterial Products Before They Are Shipped.
  • Are Your Products Cruelty Free & Vegan?
    Yes Our Products Are Cruelty -Free - We Do Not Test Our Formulas Or Ingredients On Animals Vegan -We Are Vegan Friendly , We Do Not Use Animal- Derived Ingredients
  • What Are Your Products Made Of?
    The Full List Of Ingredients Can Be Found Under Each Product Listing. Please Read The Ingredients To Make Sure You Are Not Allergic To Anything In The Products Before Making A Purchase. We Are Not Responsible For Any Allergic Reactions Or Skin Irritations, You Hold Responsibility For Checking The Ingredients In The Products Before Purchase.
  • Are Your Products Suitable For Men?
    Yes , But We Will Be Adding A Gents Range Soon, So Stay Tuned.
  • Can I Mix & Match Products?
    Yes You Can But Only With The Duo Sets.
  • I Am Allergic To A Ingredient That You Use Can That Be Changed?
    Yes We Can Formulate Our Products To Suit Your Needs As We Have a Range Of Ingredients Available , Please Contact Us.
  • What Payment Methods Do You Accept ?
    RHB Cosmetics Accepts All Major Credit And Debit Cards , Clearpay & Paypal
  • Can I Cancel Or Change My Order?
    If You Require To Cancel Or Make Changes To Your Order Please Don't Hesitate To Contact Us Within 15 Mins Of Your Order Being Placed And We Will Do Our Best To Make Adjustments From Our End . We Cannot Alter Your Order After 15 Mins Has Passed - This Includes Cancelling Your Order , Adding Or Removing Items In Your Order Or Changing The Shipping Method.
  • How Do I Qualify For Free Shipping?
    We Offer Free Shipping For All UK Orders Over £30 . The Order Total Must Total To £30 After Any Discounts Are Applied.
  • Do The Discounts/Codes Have An Expiry Date ?
    Generally Our Discounts/Code Expire Within 1 Calendar Month Of Being Issued Unless Stated Otherwise.
  • Can I Return My Purchase ?
    All Sales Are Final Due To Hygiene Reasons. If Your Product Is Damaged / Faulty Please Email Us - info@rhbcosmetics.co.uk
  • Who Are RHB Cosmetics U.K Stockists?
    RHB Cosmetics Will Be Found In Retailers Very Soon.
  • Do You Ship Internationally?
    Yes We Now Ship Our Products Worldwide
  • What Payment Methods Do You Accept ?
    RHB Cosmetics Accepts All Major Credit And Debit Cards , Clearpay & Paypal
  • If I Make An Order Out Of The UK Is My Order Subject To Custom / Duty Free Fees?
    Your Order May Be Subject To Custom Fees Calculated By, And Paid To Your Local Government. RHB Cosmetics Are Not Responsible For Custom Fees Or Duty Free Taxes.
  • Do The Discounts/Codes Have An Expiry Date ?
    Generally Our Discounts/Code Expire Within 1 Calendar Month Of Being Issued Unless Stated Otherwise.
  • Can I Cancel Or Change My Order?
    If You Require To Cancel Or Make Changes To Your Order Please Don't Hesitate To Contact Us Within 15 Mins Of Your Order Being Placed And We Will Do Our Best To Make Adjustments From Our End . We Cannot Alter Your Order After 15 Mins Has Passed - This Includes Cancelling Your Order , Adding Or Removing Items In Your Order Or Changing The Shipping Method.
  • Can I Return My Purchase ?
    All Sales Are Final Due To Hygiene Reasons. If Your Product Is Damaged / Faulty Please Email Us - info@rhbcosmetics.co.uk
  • Who Are RHB Cosmetics International Stockists ?
    We Don't Stock Our Products Internationally As Yet.
  • What Is RHB Cosmetics VIP ?
    It Is Our Loyalty Programme Designed To Reward You For Shopping & Loving Our Brand. This Includes If You - Make A Purchase - Refer A Friend - Write A Product Review - Purely Share Your Love For Us On Social Media
  • How Can Earn I Rewards / Discounts?
    - Sign Up To Our News Letter If You Sign Up To Our Mailing List Which Is Located At The Bottom Of Our HOMEPAGE You Will Receive A Discount Code Which Will Be Emailed To You For You To Spend On Our Products. Please Check Spam / Junk Folders. - Purchases If You Make a Number Of Purchases In 1 Month You Will Get Rewarded - Birthday Tell Us when Your Birthday Is And We Will Send You A Mystery Birthday Gift -Refer A Friend / Family You & Your Friend Will Both Receive A 15% Discount Code For Your Purchase Of £20 Or More. Once Your Friend / Family Completes There Purchase. You Can Refer As Many Friends As You Like. - Reviews Leave Us A Product Review And You Will receive A Discount Code To Use For Your Next Purchase. - Share Our Brand Follow All Of Our Social Media Accounts And Repost Our Content. You Will Receive.
  • Who Is Eligible To Earn Rewards?
    Everyone Over The Age Of 16
  • Do My Rewards / Discounts Expire ?
    Yes , Our Rewards / Discounts Are Eligible For Redemption Up To A Month From The Date They Are Originally Issued
  • Do You Offer Gift Vouchers ?
    We Are Happy To Offer You E-Gift Cards That You Can Purchase And Email to the Recipient Of Your Choice Please Note E-Gift Cards Are Not a Physical Item. Discount Codes Cannot Be Used To Purchase E- Gift Cards.
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